Skip to main content

Your policy wordings

Access your policy wordings online, anytime.

Member Centre

Access your home and personal auto insurance information—quickly

Login

Don’t have an account yet? Sign up.

Access policy and billing documents

Update contact information

Access your broker’s details

Submit and manage claims

Manage and make payments

Get reminders via email or text

Frequently asked questions

What’s included in my insurance policy package?
Your insurance policy package is your insurance contract. It includes your policy declaration and your policy wordings. Your policy declaration is a summary of the coverage and limits you have purchased. Your policy wordings provide you with a detailed explanation of your coverage, including descriptions of any endorsements, exclusions, conditions, or limitations that may apply to your policy coverage.
Where can I find my policy number?

Your policy number can be found on the top left page of your insurance policy declaration and bill. Learn where to find these on your billing documents.

What if I can’t find my policy wordings when I enter my policy number?
You can only view your home insurance policy wordings for your current policy and for your upcoming renewal (up to 60 days prior to it coming into force). If you are looking for your auto insurance policy wordings or are experiencing difficulties retrieving your policy wordings, please contact your broker.
How do I know that my personal information is protected?

We’re very careful about how we handle your personal information; your privacy is important to us. Please see our Privacy Policy for more details.

Who do I contact if I have questions about my insurance policy?
If you have questions about your policy, including coverage, premium, billing, changes to your policy or cancellation, or would like to request a copy of your policy wordings, please contact your broker.
Where can I find my broker’s contact information?
Your broker’s contact information can be found on the top right page of your insurance policy declaration, or you can find your broker's contact information here. You can also see your broker’s contact information in Member Centre.