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Concerns and Complaints

At Wawanesa, we pride ourselves on providing an exceptional experience. If you are not satisfied for any reason, we want to hear from you.

We are committed to addressing and resolving your concerns in a timely, fair and professional manner. Please contact us by following the steps indicated. We recommend that you have the following information before you reach out:

  • Your policy number and / or claim number (if applicable)
  • The name(s) of Wawanesa employee(s) you have spoken to
  • Details of your concern

Start at the Source

If you have a concern, speak to your Insurance Broker, Claims Adjuster, or a Wawanesa representative from the department involved. This is likely the fastest way to resolve any issues.

This information can also be found in our Customer Care brochure.