We’ve redesigned our policy documents to ensure they're easier to read and understand.

We’ve redesigned our policy documents to ensure they're easier to read and understand.

Walking through your Statement of Account

Your Policy Number is how we uniquely identify each of your policies. Please note that your Policy Number has changed.
We have introduced Invoice Numbers. Your new Invoice Number can be used to pay your bill online at wawanesa.com/onlinepayment or when paying online through your bank.*
The Notice Date is the date the Statement of Account was issued.
The Policy Period is the effective and expiry dates of your policy term.
Your Policy Number is how we uniquely identify each of your policies. Please note that your Policy Number has changed.
We have introduced Invoice Numbers. Your new Invoice Number can be used to pay your bill online at wawanesa.com/onlinepayment or when paying online through your bank.*
The Notice Date is the date the Statement of Account was issued.
The Policy Period is the effective and expiry dates of your policy term.

* If you have previously set Wawanesa as a Payee with your bank, you will need to update your Invoice Number going forward.


Questions and Answers

My renewal package looks very different from last year. Does this mean my policy coverage is different too?

While our documents look different, and you have new Policy and Invoice Numbers, your coverage remains the same. If you would like to make changes to your policy, we encourage you to reach out to your Insurance Broker. They will be more than happy to help you understand your options and ensure you have the right coverage.

I have more than one Invoice Number. How do I know which to use when paying my bill?

If you have more than one policy with Wawanesa you may have more than one Invoice Number. Please make sure to reference your Statement of Account(s) prior to paying your bill(s) to ensure you have the right information.

I currently use Wawanesa’s Monthly Automatic Chequing (MAC) service. Do I need to do anything to make sure my payments continue to be withdrawn automatically?

No, your monthly payments will continue to be withdrawn as scheduled. If you would like to make any changes to your payment plan you can do that by contacting your Broker.

I did not receive a Wawanesa Statement of Account in my renewal package. What should I do?

If you have not received a Wawanesa Statement of Account please contact your Broker and they will be happy to work with you to ensure you have access to the information you need.

My last policy package included a detailed wording booklet with my policy coverage information. Will I receive one this year too?

Wawanesa has discontinued printing insurance wording booklets. Your specific insurance wording will now be included as part of your package. They're designed to provide you the information you need, in an easy to navigate way.

In addition to my personal insurance policies, I also hold a number of commercial and/or farm insurance policies with Wawanesa. Will I be receiving new Policy and Invoice numbers for those as well?

Yes, Wawanesa is in the process of updating the look and feel of personal property and automobile* policies, with commercial and farm policies to follow. Your new Policy and Invoice Numbers will be provided as documents are updated.

* In regions where applicable.

Back to Top

AM Best