Billing Help

You can find your Invoice Number and the Last Name used on your account, by looking at your:

  • Statement of Account
  • Policy Declaration
  • Monthly Automatic Chequing Payment Notice

1 Last Name
2 Invoice Number
3 Policy Number

Statement of Account

US CUSTOMERS ATTEMPTING TO PAY A BILL

Canadian billing services cannot be used to pay for property or vehicles insured in the US.

If you are a US customer trying to pay for your policy, bill payments are part of the US Online Account service.

US Customer Payments

You can find your Policy Number and the Last Name used on your account, by looking at your Policy Billing Stub

1 Last Name
2 Policy Number

Policy Billing Stub

Note:

  1. If there is more than one name under your Invoice Number, enter the Last Name of the first person listed on the policy.

    For example: If the name on the policy is:
    John A. Smith and Barbara R. Miller
    You would enter Smith as your last name

  2. If your have entered your Invoice Number and Last Name correctly, and you are still unable to locate your policy, please contact your Insurance Broker.

US CUSTOMERS ATTEMPTING TO PAY A BILL

Canadian billing services cannot be used to pay for property or vehicles insured in the US.

If you are a US customer trying to pay for your policy, bill payments are part of the US Online Account service.

US Customer Payments


AM Best