Roadside Assistance
Roadside assistance is available 24/7.
Need help now?
or call 855-WAWA-TOW (929-2869)
24/7 Roadside Assistance Coverage
Wawanesa continues to bring you additional peace of mind through the added benefit of our roadside assistance coverage. If your vehicle is disabled, courteous and prompt assistance is available nationwide.
Emergency Towing
Battery Jump Start
Winching Service
Flat Tire Change
Fuel Delivery
Vehicle Lockout /
Locksmith Services
Using Your Roadside Assistance Coverage
There are two ways by which you may obtain service under your roadside assistance coverage:
Sign and Drive[1]
When using this option, simply request help online, or call 855-WAWA-TOW (929-2869) to initiate a service request. Once coverage is verified:
- A service provider will be dispatched to your location
- The necessary service will be performed
- You’ll sign the receipt
- Payment will be made by Wawanesa to the service provider
(up to the limit specified in your auto insurance policy)
No out-of-pocket expense will be incurred by you unless the cost of service exceeds the benefit limit, or the service is not covered by your auto insurance policy.
Outside Services
If you decide to use a licensed service provider of your choice, you’ll be required to pay for the service at the time of the disablement. We’ll then reimburse you (up to the limit specified in your auto insurance policy), if the service is covered, and written verifiable proof of the expense (including your Wawanesa policy number) is provided to us within 30 days of the date of service.
How to Get Roadside Assistance Coverage
It’s easy to add roadside assistance coverage to your existing auto insurance policy by logging into
or call 800-640-2920 to speak with one of our helpful agents to add this coverage.
Please note, roadside assistance coverage may not be effective on the same day.
Emergency Roadside Assistance FAQs
Adding Roadside Assistance Coverage
Using Your Roadside Assistance Coverage
Disclaimers
If roadside assistance coverage is shown in the declarations page of your auto insurance policy, we will pay or reimburse reasonable expenses you incur for necessary covered emergency services for a covered disabled vehicle, up to the limit of liability specified in your policy.
For each covered disabled vehicle in each policy period, there is a benefit limit of one (1) reimbursement per disablement and a total of two (2) disablement incidents.
- The Sign and Drive option is not available in some U.S. Territories. For these instances, compensation will be mad e in the form of a reimbursement.↩
Roadside assistance is not available for trailers, motor homes or other recreational type vehicles (including RVs, tour buses, and travel trailers).
The above brief descriptions are provided to assist in understanding the coverage options available. Any coverage provided by a Wawanesa Insurance Policy is subject to the actual policy wording, endorsements, and declaration page(s) and all terms, conditions, limitations, and exclusions therein.
Roadside assistance services are provided by and/or through HONK, the technology leader in the roadside assistance industry. With over 75,000 service vehicles across the U.S., HONK has the industry’s most trusted and secure network of independent Service Provider Partners. Feel safe and secure knowing that HONK Service Provider Partners are licensed, insured, and meet industry-leading safety and quality standards. The HONK way is built around the customer, designed to make services transparent, trackable, and communicative.