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Roadside Assistance

Roadside assistance is available 24/7.
Need help now?

Request Help Online

or call 855-WAWA-TOW (929-2869)

24/7 Roadside Assistance Coverage

Wawanesa continues to bring you additional peace of mind through the added benefit of our roadside assistance coverage. If your vehicle is disabled, courteous and prompt assistance is available nationwide.

Emergency Towing

Battery Jump Start

Winching Service

Flat Tire Change

Fuel Delivery

Vehicle Lockout /
Locksmith Services

Using Your Roadside Assistance Coverage

There are two ways by which you may obtain service under your roadside assistance coverage:

Sign and Drive[1]

When using this option, simply request help online, or call 855-WAWA-TOW (929-2869) to initiate a service request. Once coverage is verified:

  1. A service provider will be dispatched to your location
  2. The necessary service will be performed
  3. You’ll sign the receipt
  4. Payment will be made by Wawanesa to the service provider
    (up to the limit specified in your auto insurance policy)

No out-of-pocket expense will be incurred by you unless the cost of service exceeds the benefit limit, or the service is not covered by your auto insurance policy.

Outside Services

If you decide to use a licensed service provider of your choice, you’ll be required to pay for the service at the time of the disablement. We’ll then reimburse you (up to the limit specified in your auto insurance policy), if the service is covered, and written verifiable proof of the expense (including your Wawanesa policy number) is provided to us within 30 days of the date of service.

How to Get Roadside Assistance Coverage

It’s easy to add roadside assistance coverage to your existing auto insurance policy by logging into

My Account

or call 800-640-2920 to speak with one of our helpful agents to add this coverage.

Please note, roadside assistance coverage may not be effective on the same day.

Emergency Roadside Assistance FAQs

Adding Roadside Assistance Coverage

How do I know I have roadside service coverage?

Roadside assistance is an optional coverage that is not automatically included with your auto insurance policy. The declarations page of your policy will indicate if you have this coverage and will also outline the coverage limits. You can verify coverage or add roadside assistance to your existing policy by logging in to your online account or calling 800-640-2920 to speak with one of our helpful agents.

How much does it cost to add roadside assistance coverage to my existing policy?

The cost of roadside assistance coverage varies by state. However, the easiest way to determine your cost is to request to add the coverage to your existing policy by logging into your online account or calling 800-640-2920 to speak with one of our helpful agents.

Using Your Roadside Assistance Coverage

How long will it take to get roadside assistance?

If your vehicle is disabled, simply request help online, or call 855-WAWA-TOW (929-2869) and courteous, prompt assistance will be dispatched to you. Please note, the length of time to reach you during a displacement will depend on your location and the time of day.

How far will you tow a vehicle?

In most cases, Wawanesa’s Roadside Assistance coverage will provide for a tow of at least 10 miles. However, coverage varies by state and by the type of vehicle requiring a tow. When requesting service, once coverage is confirmed and you have provided the tow destination of your choice, you will be advised of any costs for the service not covered by your policy. You can also refer to your auto insurance policy for specific details on your roadside assistance coverage limits.


If roadside assistance coverage is shown in the declarations page of your auto insurance policy, we will pay or reimburse reasonable expenses you incur for necessary covered emergency services for a covered disabled vehicle, up to the limit of liability specified in your policy.

For each covered disabled vehicle in each policy period, there is a benefit limit of one (1) reimbursement per disablement and a total of two (2) disablement incidents.

  1. The Sign and Drive option is not available in some U.S. Territories. For these instances, compensation will be mad e in the form of a reimbursement.

Roadside assistance is not available for trailers, motor homes or other recreational type vehicles (including RVs, tour buses, and travel trailers).

The above brief descriptions are provided to assist in understanding the coverage options available. Any coverage provided by a Wawanesa Insurance Policy is subject to the actual policy wording, endorsements, and declaration page(s) and all terms, conditions, limitations, and exclusions therein.

Roadside assistance services are provided by and/or through HONK, the technology leader in the roadside assistance industry. With over 75,000 service vehicles across the U.S., HONK has the industry’s most trusted and secure network of independent Service Provider Partners. Feel safe and secure knowing that HONK Service Provider Partners are licensed, insured, and meet industry-leading safety and quality standards. The HONK way is built around the customer, designed to make services transparent, trackable, and communicative.