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Wawanesa Insurance is now a part of the
Auto Club of Southern California (AAA) Family

We are delighted to share that Wawanesa Insurance is now a subsidiary of the Auto Club of Southern California (AAA). AAA has a rich history of serving customers since 1900 and we have shared values of service to our members, competitive pricing, and supporting our communities.

Rest assured that your insurance policy with Wawanesa is unchanged. Your policy coverages, discounts, payment schedules and methods all remain the same, and your loyalty discount will continue as usual. Our helpful agents are here to support you and you can continue to expect the same high level of service we strive to provide every day. We value our members and look forward to serving you for many years to come.

We understand you may have questions about Wawanesa Insurance becoming a subsidiary of AAA.

Here are answers to some of the most common questions. However, if you need more information or would like to discuss your policy, please don't hesitate to call us and speak with one of our helpful agents.

Did AAA buy Wawanesa?

Wawanesa General Insurance was a U.S. subsidiary of The Wawanesa Mutual Insurance Company, based in Canada. Our former parent company will focus on their home market in Canada and agreed to sell Wawanesa General Insurance to the Automobile Club of Southern California (AAA). The acquisition was approved by the CA Department of Insurance. We're excited to have the Auto Club of Southern California as our new parent company, and to continue to provide our services to our members as a subsidiary company. Rest assured, your Wawanesa policy is unchanged. You'll remain a Wawanesa policyholder with all the discounts, coverages, and terms of your current policy.

Will my policy change?

Your existing Wawanesa policy remains unchanged. This includes coverages, discounts, payment schedules, methods, and your loyalty discount will continue to be applied. You can continue to use your current insurance cards and documents. At any time, you can download these documents in your online account.

Will I be converted to an AAA policy?

No. You'll remain a Wawanesa policyholder with all the discounts, coverages, and terms of your current policy. The policy renewal process will also remain the same. You'll receive a renewal offer from Wawanesa as usual and you can make payments using the same methods.

Do I still contact Wawanesa for any assistance with my policy?

You will remain a Wawanesa policyholder and we will continue to service your policy. Simply contact Wawanesa's customer service team at 800-640-2920 for all your policy needs. You can also continue to access your online account.

Will Wawanesa remain and continue to do business in California?

Yes, Wawanesa is here to stay in California. In fact, over 90% of our existing business is right here in California and we're adding new members in California every day. We are proud to be rated by JD Power as the #1 auto insurance provider for customer satisfaction in California for four years running.

Will Wawanesa remain and continue to do business in Oregon?

Wawanesa plans to reevaluate our Oregon programs this year. We continue to maintain policies for our current Oregon members. If we choose not to remain in Oregon, we'll provide ample advance notice to our members there.

Do I need to inform others about an insurance change?

No, your policy with Wawanesa is unchanged so there's no need to inform other entities like your mortgage company, landlord, bank, lender or leasing company since your policy remains unchanged and continues with Wawanesa.

Will my rates increase due to AAA acquiring Wawanesa?

No, your rates will not be affected by the acquisition. Future rate changes may occur due to various factors, including increasing claims costs, claims history or driving record, but not because of the acquisition. Wawanesa will maintain separate rates from AAA. Our rates and any adjustments will be reviewed and approved by the state Department of Insurance as usual.

Will my billing process or payment plan change?

No, you will continue to receive bills from Wawanesa and make payments using the same methods. If you're signed up for monthly automated payments, you don't need to take any action or make any changes as your automated payment will continue without change.

Will there be any changes to the filing or processing of claims?

There will be no disruption to our processing or handling of claims. You can continue to report claims online or by phone at 888-WAWA-CLAIM (929-2252) any time of the day or night. Any existing claims will continue to be handled by your current Wawanesa Claim representative.

We are committed to maintaining the same high level of service and support you have come to expect from Wawanesa. Thank you for your continued trust and loyalty.

Still have questions?

Our friendly customer service team is here to help with any questions you may have about your policy.

Call 800-640-2920

Monday to Friday 7:30 am - 7:30 pm PT and Saturday 8:00 am - 4:30 pm PT

Manage Your Policy 24/7

Make payments, access documents, and more at your convenience using your online account

Claim Service

Report a claim 24/7 online or by calling 888-WAWA-CLAIM (929-2252)