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Identity Theft Management Services in California

ID Theft

When it comes to identity theft, time is of the essence. Often, a single fraudulent activity on one of your accounts is just the tip of the iceberg. Fortunately, Wawanesa Insurance now automatically provides all of its home, condominium and renters policyholders with complimentary Identity Theft Management ServicesSM, powered by CyberScout® the nations' leader in identity management and fraud education.


Residential policyholder: You'll receive assistance with your identity theft related problem, including personalized identification recovery. When planning a trip abroad, we recommend you get in touch with your personal advocate prior to your departure to receive a Travel Preparedness Package with international toll-free country codes, travel tips and more. Please call our Customer Service Department at 1-800-640-2920 Monday through Friday 8:00am to 4:30pm to be transferred to a fraud specialist from CyberScout.


Identity Theft Management ServicesSM gives you free access to up-to-the-minute news alerts, in-depth articles and newsletters, as well as useful tips and preventative guidelines. Reduce your chances of becoming a victim by staying informed on the latest fraud trends at: www.idtheftwawanesaus.com

Identity Theft Management ServicesSM is a fully inclusive program that provides you and your family, not only sophisticated monitoring products, but unlimited one-on-one access to a highly experienced fraud specialist. From the moment you call, this specialist becomes your personal advocate and ally, guiding you through the resolution process, step-by-step, until the problem is fully resolved and your good name is restored.

Services also include Disaster Recovery ServicesSM to help replace critical personal documentation such as driver's license, birth certificate or Social Security card due to a home fire, flood or a weather-related disaster, and Identity Travel ServicesSM to assist with emergency travel documents and arrangements in the event a passport, credit cards, checks, or other crucial documents are lost or stolen while traveling abroad.


Identity Theft Management Services SM
  • Unlimited one-on-one access to a fraud specialist who will handle all the work
  • Proactive assistance after loss of wallet
  • FREE advocate-assisted fraud alert placed with all three credit bureaus
  • Systematic notification and preparation of all necessary documentation including assistance in filing a police report and applying for an Identity Theft Passport
  • Free enrollment in one year of credit monitoring, including a free 3-in-1 credit report for identity theft victims
  • Free enrollment in one year of fraud monitoring of more than 1,000 public databases for identity theft victims
  • An additional year of active follow-up

Disaster Recovery ServicesSM
  • Assistance with emergency authentication and coordination with aid organizations
  • Assistance with rapid replacement of lost or destroyed documents such as birth certificates, loan documents, INS and IRS documents
  • Assistance with accessing and protecting financial, credit and employment related data
  • A center of communications for family, friends and providers

Identity Travel ServicesSM
  • International toll-free access to a fraud specialist, plus Travel Preparedness Package
  • Assistance with placing a short-term fraud alert on your credit file while you're abroad
  • Assistance with coordination of law enforcement, U.S. embassies or other agencies to help with emergency travel arrangements
  • Assistance in contacting family members and/or other relevant parties
  • Follow-up to clear any residual identity fraud that may impact credit files or financial accounts once the traveler has returned home

Identity thieves are smart. We’re smarter. Just as we rely on technology to make our lives easier, thieves and criminals rely on the same technology to steal personal information and commit fraudulent crimes. Protecting your identity is our priority; rest assured that our identity protection services are comprehensive and adaptive to changing times.

With Wawanesa identity protection services, you can also get assistance with trending threats, including:

  • Email Compromise Assist – Thwart, detect and recover from email hacking. Plus, get help managing your identity, privacy and reputation in your online communications.
  • Social Media Compromise Assist – Get smart about managing your family’s reputation on social networks and help your children recover from online bullying with our expert guidance.
  • Phish Assist – Sidestep phishing scams with our detection and recovery support when crooks try to steal your online usernames, passwords and credit card data.
  • Device Compromise Assist – Protect devices—smartphones, tablets, computers and more. Call us before or after an exposure, or when your device is lost or stolen.
  • Breach Assist – Respond swiftly, confidently and correctly with our security experts’ help when companies notify you that your data has been compromised.
  • Assisted Living Fraud Support – Lean on us for guidance in power of attorney and legal guardianship matters to help avoid fraud while caring for loved ones.