When you purchase insurance from Wawanesa, you provide us with your personal information and a file is created. You also provide the consent of all individuals insured under the policy to the collection, use and disclosure of their personal information for the purposes of
- identifying them;
- communicating with them;
- underwriting risks on a prudent basis;
- investigating and paying claims;
- detecting and preventing fraud;
- offering and providing property and casualty insurance products and services to them;
- compiling statistics and analyzing business results; and
- acting as required or authorized by law.
This consent applies to personal information previously collected by Wawanesa and to personal information which it may collect in the future for the purposes identified above. Only Wawanesa’s employees, mandataries or agents, and persons authorized by you, will have access to your file when required in the performance of their duties, the execution of their mandate or for purposes authorized by you.
Your file is kept at our principal office located at 8585, Décarie, T.M.R. (Québec), H4P 2J4. Should you wish to review your file or have your personal information corrected, you may do so upon written request.
We are committed to maintaining the confidentiality of your personal information, while at the same time providing you with superior customer service. Accordingly, we have established a Personal Information Protection Policy that describes how we collect, use and disclose your personal information. To view our Personal Information Protection Policy or our privacy brochure, please click the appropriate link below:
We may use third party service providers to process or store personal information on our behalf. In these circumstances, we share only the information necessary to perform such services. In addition, we require them to protect the information in a manner that is consistent with our Personal Information Protection Policy and security practices. In the event that a service provider is located in a foreign jurisdiction, it is bound by the laws of that jurisdiction, which may require it to disclose personal information to the courts, law enforcement agencies, or national security authorities of the jurisdiction.