Wawanesa continues to bring you additional peace of mind through the added benefit of our Roadside Assistance coverage. If your vehicle is disabled, courteous, prompt assistance is available by calling our toll-free number 24 hours a day, 365 days a year.
Roadside Assistance is available for:
- Emergency towing
- Flat tire change
- Battery jump start
- Fuel delivery
- Winching service
- Vehicle lockout/locksmith services
Additional charges for the cost of fuel, oil, loaned batteries, replacement parts, tire repair, tire delivery, cost of replacement tires or keys are not covered under this benefit.
We will pay reasonable expenses you incur for a disablement of "your covered auto" or "non-owned auto" provided that the Declaration show Roadside Assistance Coverage for that auto.
There is a limit of one (1) reimbursement per disablement and a total of four (4) incidents per covered vehicle per policy period.
There are two options to obtain service under this coverage benefit:
Sign and Drive*
When using this option, simply call the toll-free number on your Roadside Assistance Identification Card and a representative will dispatch a service provider to your location. The necessary service will be performed, you will be asked to sign the receipt, and payment will be made by Wawanesa directly to the service provider. The benefit limit using this option is $100 per disablement. No out-of-pocket expense will be incurred by you unless the cost of service exceeds the benefit limit.
If you opt to use a licensed service provider of your choice, you will be required to pay for the service at the time of the disablement. You will be required to provide the original receipt (including your Wawanesa policy number) to us for reimbursement. The benefit limit using this option is $50 per disablement. Lockout Services benefit limit is $100.
*The Sign and Drive Option is not available in some U.S. Territories. For these instances, compensation will be made in the form of a reimbursement.
Roadside Assistance is not available for Travel Trailer/Recreational Trailers or Motorhomes.
The program services are provided by and/or through Cross Country Motor Club, Inc., Medford, MA 02155, except in Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming, where services are provided by and/or through Cross Country Motor Club of California, Inc., Thousand Oaks, CA 91360. This program is designed to provide you with safe, reliable roadside assistance. Cross Country Motor Club is an industry leader having nearly 40 years experience providing roadside assistance throughout the United States and Canada utilizing their network of more than 25,000 towing service providers.