Billing Help

Locating your Account Number and Last Name

Your Account Number and Last Name are located on your Statement of Account and Policy Declaration as shown below:

Statement of Account/Policy Declaration

  1. Policy Number
  2. Account Number
  3. Policy Period
  4. Notice Date

Policy Billing Stub

Your Account Number can also be found on your proof of insurance (Identification Card).


  1. If there is more than one name under your Account Number, enter the Last Name of the first person listed on the policy.

    EXAMPLE: "John A. Smith and Barbara R. Miller"
    In this case you would enter "Smith".
  2. When entering your Account Number, please include the dash (-) (i.e. 1234567-1).

  3. If you have entered your Account Number and Last Name correctly, and you are still unable to locate your policy, please contact Customer Service at 1-800-640-2920.

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