4.8 PRINCIPLE 8: OPENNESS
Wawanesa shall make readily available to Customers specific information about its policies and practices relating to the management of personal information.
4.8.1
Wawanesa shall be open about its policies and practices with respect to the management of personal information. A Customer shall be able to acquire information about a Wawanesa's policies and practices without unreasonable effort. This information shall be made available in a form that is generally understandable.
4.8.2
The information made available shall include:
(a) the title, address and telephone number of the person who is accountable for Wawanesa's policies and practices and to whom complaints or inquiries can be forwarded;
(b) the means of gaining access to personal information held by Wawanesa;
(c) a description of the type of personal information held by Wawanesa, including a general account of its use;
(d) a copy of any brochures or other information explaining Wawanesa's policies, standards or procedures; and
(e) what personal information is made available to related organizations, such as subsidiaries.
4.8.3
Wawanesa may make information on its policies and practices available in a variety of ways. The method chosen will depend on the nature of its business and other considerations. For example, Wawanesa may choose to make brochures available in its place of business, mail information to its Customers, provide on-line access, or establish a toll-free telephone number.
